Requested Workflow Support

A familiar point of contact
after delivery.

Request help for one accepted workflow delivered by Altura. We agree the work and completion date with you. No support requested means no charge.

$500 USD · when requested and provided

What your support package includes

One $500 package covers up to two total human service hours in a month when support is requested and provided. Review and administration count toward those hours. Additional work needs an approved quote. We invoice at month-end, due within 15 calendar days.

Clear support expectations

We acknowledge requests within two business days, then agree a completion date. Business days are Monday–Friday, excluding U.S. federal holidays, Central Time; after 5 p.m. counts from the next business day. No automatic subscription or unlimited support. Third-party tools are separate.

An example to make it concrete

Review failed workflow runs, explain recurring exceptions and make an agreed small adjustment within the monthly allowance. Larger changes are scoped separately.

A personal approach

You don’t have to
figure it out alone.

We take the time to understand what you need, welcome your questions and explain things clearly. You’ll know who to turn to and what happens next.

How we work
Family-founded. Personally involved.

We want you to feel welcomed, respected and supported.

A named contact throughout your engagement. Clear updates. A personal walkthrough of your results, with time for questions and agreed follow-up.

Altura Foundations
Personal support throughout your engagement